Insurance Client Advisor - Growth & Benefits

Travis Hesser - State Farm Agent; Manchester (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission

Health benefits

Paid time off

Growth potential

Training and development

Job summary

State Farm agent office in Manchester, MO is seeking an Agent Team Member to establish relationships, follow up with customers, and provide prompt, friendly service handling inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.

Use a needs-based review to educate customers on options, develop leads, schedule appointments, identify customer needs, and market products.

Qualifications

• Excellent written and verbal communication skills to handle customer inquiries.
• People-oriented approach with ability to build trust quickly.
• Strong organizational and detail-orientation for accurate service.
• Proactive in solving problems and presenting insurance options.
• Ability to work well in a team and multi-task in a fast-paced environment.
• Must be able to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, eligibility, coverages, changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products.

Skills

Excellent communication

People-oriented

Organizational skills

Detail oriented

Proactive problem solving

Team player

Multi-tasking

Customer service

Relating to customers

License readiness (P&C)

License readiness (Life/Health)

Job description

State Farm agent office in Manchester, MO is seeking an Agent Team Member to establish relationships, follow up with customers, and provide prompt, friendly service handling inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.

Use a needs-based review to educate customers on options, develop leads, schedule appointments, identify customer needs, and market products.