Insurance Client Advisor — Flexible Schedule & Growth Path

Insuringcasper; Casper (WY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Signing bonus

401(k) matching

Training & development

All-expenses-paid annual team weekend

Job summary

State Farm Agent Team Member in Casper, WY is seeking a Customer Service Representative to deliver exceptional service and support insurance clients. You will respond to inquiries, explain coverages, and help customers manage policies.

This full-time role offers a flexible schedule, paid time off, training and development opportunities, and a path to advancement. Compensation ranges from $35,000 to $45,000 per year, with performance bonuses and benefits.

Qualifications

• Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
• Strong communication and interpersonal skills with the ability to confidently explain information and influence positive customer decisions.
• Detail-oriented, reliable, and accountable for follow-through and outcomes.

Responsibilities

• Answer customer inquiries and provide clear, confident policy information.
• Build strong relationships by understanding customer needs and recommending appropriate coverage options.
• Assist with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.
• Process insurance claims and follow up with customers to ensure a smooth experience.
• Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.

Skills

Customer service

Communication skills

Relationship building

Multitasking

Job description

State Farm Agent Team Member in Casper, WY is seeking a Customer Service Representative to deliver exceptional service and support insurance clients. You will respond to inquiries, explain coverages, and help customers manage policies.

This full-time role offers a flexible schedule, paid time off, training and development opportunities, and a path to advancement. Compensation ranges from $35,000 to $45,000 per year, with performance bonuses and benefits.