Insurance Clerk - Case Management - FT - 1st Shift

Huntsville Hospital; Huntsville (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a CM Insurance Clerk to enhance their Case Management team. This role involves ensuring that authorization determinations are effectively communicated and providing exceptional customer service. The ideal candidate will possess strong verbal and written communication skills, be able to work independently, and demonstrate excellent organizational abilities. Join a supportive environment where teamwork and professionalism are paramount, and contribute to a vital department that plays a key role in patient care and administrative efficiency.

Qualifications

• Requires a High School diploma and strong communication skills.
• Experience in customer service or hospital setting preferred.

Responsibilities

• Ensure authorization determinations are communicated to Case Management.
• Deliver excellent customer service and provide clerical support.

Skills

Verbal Communication

Written Communication

Customer Service

Organizational Skills

Teamwork

Computer Skills

Education

High School Diploma

Job description

Overview

The main responsibilities of the CM Insurance Clerk are ensuring that authorization determinations are communicated to the Case Management staff, delivering excellent customer service, and providing clerical support to the department.

Qualifications

Education: Requires High School diploma

Experience: Service in a customer service role preferred; Hospital experience preferred

Additional Skills/Abilities: The CM Insurance Clerk must be able to work independently and possess excellent verbal and written communication skills. It is imperative that the CM Insurance Clerk has the ability to function as a team member and appropriately seek supervision as needed. Must demonstrate the ability to organize and prioritize and the ability to interact with all levels of staff in a courteous and professional manner. Must have strong computer skills.