Insurance Claims Resolution Specialist

Singing River Healthcare Academy; Gautier (MS); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Singing River Health System in Gautier, MS is seeking an Insurance Claims Coordinator to review unpaid or denied insurance claims older than 30 days and take corrective action. You will work closely with insurance billers, coding, medical records, provider offices and the business office to drive claim resolution.

The role requires de-escalation training, strong customer service and communication skills, and accurate data handling.

Qualifications

• High school diploma or equivalent required.
• De-escalation training completed by orientation (90 days).
• Minimum 2 years of patient accounting and insurance experience preferred.
• Experience in a hospital or healthcare setting preferred.

Responsibilities

• Review, handle and take action on unpaid or denied insurance claims >30 days.
• Coordinate with insurance billers, coding, medical records, provider offices and business office.
• Follow up on designated accounts, balance accounts and identify underpayments.
• Assist with audits and dispute outcomes as needed.

Skills

De-escalation training

Customer service

Communication skills

Education

High school diploma or GED

De-escalation training certification

Tools

MS Outlook

MS Word

Keyboard proficiency

Job description

Singing River Health System in Gautier, MS is seeking an Insurance Claims Coordinator to review unpaid or denied insurance claims older than 30 days and take corrective action. You will work closely with insurance billers, coding, medical records, provider offices and the business office to drive claim resolution.

The role requires de-escalation training, strong customer service and communication skills, and accurate data handling.