Insurance Claims Follow-Up Specialist

Signature Performance, Inc.; Phoenix (AZ); Remoto; USD 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disabil

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Descrizione del lavoro

Signature Performance, Inc. is seeking a Follow Up Specialist to manage assigned insurance claims and ensure timely, accurate payments.

You will review EOBs, contact payers, and work with internal teams to resolve denied or underpaid claims, while documenting actions in the patient billing system. Ideal candidates have at least 2 years in medical billing or revenue cycle, knowledge of CPT/ICD, and strong communication skills.

Competenze

• High school diploma or equivalent required; Associate's degree in healthcare or business preferred.
• Minimum of 2 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
• Knowledge of insurance payer requirements, CPT/ICD coding, and medical terminology.
• Experience with electronic health records (EHRs) and billing systems (e.g., Epic, Meditech, Artiva).
• Excellent verbal and written communication skills.
• Ability to work independently, manage time effectively, and handle multiple priorities.
• Strong analytical and problem-solving skills.

Mansioni

• Follow up on assigned insurance claims to ensure timely and accurate payment.
• Review EOBs and remittance advice for payment accuracy and claim status.
• Contact insurance companies via phone, portals, or written communication to resolve claim issues.
• Identify and appeal denied or underpaid claims based on payer guidelines and documentation.
• Collaborate with billing, coding, and clinical staff to obtain necessary documentation for claims resolution.
• Update patient account notes with follow-up actions and outcomes.
• Monitor aging reports and prioritize work based on deadlines and balances.
• Ensure compliance with regulations and payer policies.
• Meet individual and team performance goals including productivity and quality standards.
• Participate in meetings, training, and quality improvement initiatives.

Conoscenze

Communication skills

Analytical thinking

Time management

Independent working

Formazione

High school diploma or equivalent

Associate's degree in healthcare or business

Strumenti

Epic

Meditech

Artiva

Descrizione del lavoro

Signature Performance, Inc. is seeking a Follow Up Specialist to manage assigned insurance claims and ensure timely, accurate payments.

You will review EOBs, contact payers, and work with internal teams to resolve denied or underpaid claims, while documenting actions in the patient billing system. Ideal candidates have at least 2 years in medical billing or revenue cycle, knowledge of CPT/ICD, and strong communication skills.