Insurance Claims Coordinator

Evans General Contractors; Alpharetta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

A construction firm in Alpharetta, Georgia, is seeking an Insurance & Claims Coordinator to manage corporate insurance programs, coordinate claims processes, and offer administrative support. The ideal candidate should have a degree in a relevant field, with over two years of experience in insurance or risk management, strong organizational skills, and proficiency in Microsoft 365 tools. This role involves maintaining insurance records, facilitating effective communication with teams and brokers, and supporting various administrative duties.

Qualifications

• Associates or Bachelor's degree preferred; equivalent experience accepted.
• 2+ years of administrative or insurance experience.
• Strong organizational and documentation skills.

Responsibilities

• Maintain and organize company insurance records and documents.
• Act as the primary contact for incident reporting.
• Coordinate department meetings and assist with special projects.

Skills

Organizational skills

Documentation skills

Communication skills

Microsoft 365 proficiency

Knowledge of insurance terminology

Education

Associate’s or Bachelor’s degree

Tools

Power BI

SharePoint

Excel

Job description

The Insurance & Claims Coordinator is a key member of the Risk Management team, responsible for supporting the administration of Evans’ corporate insurance programs and managing claims processes. This role ensures timely reporting, accurate documentation, and effective communication between internal teams, brokers, and insurance carriers. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced construction environment.

Key Responsibilities

Insurance Program Administration:

• Maintain and organize company insurance records, policy documents, endorsements, and certificates of insurance.
• Assist with annual renewals, underwriting data collection, and audits across all coverage lines (General Liability, Auto, Workers’ Compensation, Builders Risk, Subcontractor Default Insurance, Excess/Umbrella, etc.).
• Support internal reporting needs by updating dashboards, schedules, and summaries in SharePoint and Power BI.
• Prepare insurance documentation and exhibits for contracts, proposals, and project requirements.

Claims Coordination:

• Act as the primary point of contact for project teams reporting incidents or potential claims.
• Manage claim intake, documentation, and communication with brokers and carriers.
• Maintain claims logs, update status reports, and track open claims through resolution.
• Collect and organize supporting materials (photos, invoices, correspondence, expert reports).
• Assist with claim cost recovery efforts (subrogation, backcharges, etc.).
• Prepare loss summaries and metrics for leadership review.

Administrative Support:

• Coordinate department meetings, maintain organized files, and draft correspondence.
• Update and refine department procedures, templates, and workflows.
• Assist with special projects such as risk training, audit preparation, and process improvement initiatives.

Qualifications

• Associate’s or Bachelor’s degree preferred; equivalent experience in insurance, risk management, or construction administration considered.
• 2+ years of related administrative or insurance experience (carrier, broker, or contractor background a plus).
• Strong organizational and documentation skills with the ability to manage multiple priorities in a fast-paced environment with appropriate urgency and diligence
• Proficiency in Microsoft 365 (Excel, Outlook, SharePoint); familiarity with Power BI preferred.
• Excellent written and verbal communication skills with a professional demeanor.
• Knowledge of construction industry insurance requirements and terminology is a plus.

Evans General Contractors, LLC is an Equal Employment Opportunity Employer. Recruitment Firms/ Staffing Agencies: Evans General Contractors, LLC (Evans) does not accept unsolicited resumes from Recruitment Firms/Staffing Agencies. All unsolicited resumes submitted to any Evans employee, including Hiring Managers, will be treated as the property of Evans and no referral fee will be paid unless there is a previously executed agreement between the Recruitment Firm/Staffing Agency and Evans. Recruitment Firms/Staffing Agencies interested in submitting a candidate for review should contact Evans’ Human Resources Department.