Insurance Claims Agent | Remote

Crossing Hurdles; United States; Remote; GBP 59,636 - 112,197; Part time

Job summary

A leading insurance training company is seeking an Insurance Claims and Policy Processing Clerk – AI Trainer to remotely handle insurance claims and document processing. This role involves preparing documents, calculating claims, and providing feedback to AI teams to enhance policy processing models. The ideal candidate will have strong experience in insurance workflows and excellent organizational skills. Competitive hourly compensation of $59–$111 is offered, with a commitment of 10–40 hours per week.

Qualifications

• Strong experience in insurance claims and policy processing workflows.
• Excellent written and verbal communication skills.
• Ability to review and validate documentation for accuracy.
• Proficiency with insurance software is essential.
• Strong organizational skills are required.
• Experience with remote work and digital collaboration tools.

Responsibilities

• Prepare and review insurance claim forms and policy documents.
• Calculate claim amounts per policy terms.
• Maintain detailed and organized claim files.
• Transmit claims for payment following procedures.
• Contact relevant parties to gather additional information.
• Provide feedback to AI teams for model improvement.
• Document insurance workflows for AI training.

Skills

Insurance claims processing

Attention to detail

Communication skills

Organizational skills

Remote collaboration

Tools

Insurance software

Document management systems

Job description

Position: Insurance Claims and Policy Processing Clerk – AI Trainer

Type: Hourly contract

Compensation: $59–$111/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities

• Prepare and review insurance claim forms and policy documents for completeness and accuracy.
• Calculate claim amounts in accordance with policy terms and internal standards.
• Maintain detailed claim files by attaching and organizing relevant documentation.
• Transmit claims for payment or escalation following established procedures.
• Contact insured individuals and related parties to obtain additional required information.
• Provide structured feedback to AI teams to improve claims and policy-processing models.
• Document real-world insurance workflows and terminology to support AI training initiatives.

Requirements

• Strong experience in insurance claims and policy processing workflows.
• Excellent written and verbal communication skills with high attention to detail.
• Ability to review, analyze, and validate documentation for accuracy and compliance.
• Proficiency with insurance software and document management systems.
• Strong organizational and time management skills.
• Comfortable working remotely using digital collaboration tools.
• Commitment to regulatory compliance and high standards of customer service.