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Washington University in St. Louis is looking for an Insurance Billing/Collections Assistant III to manage advanced billing and collection activities in its Medicine Department. This position involves leading other assistants, making collection calls, handling claims, and ensuring accuracy in all billing processes. Ideal candidates should have a high school diploma and relevant experience in billing or insurance.
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Join to apply for the Insurance Billing/Collections Assistant III (Remote) - Department of Medicine - Business Office role at Washington University in St. Louis
Performs advanced billing and collection activities. Acts as Lead IBC Assistant. Makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services. Handles discounts, adjustments and charge corrections. May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants. Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims. Makes collection calls to insurance companies and patients to ensure timely payment of claims. Reviews remittance advises for rejection and accuracy of payment amounts. Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Responds to questions and requests from Insurance companies. Supports customer service unit in answering billing and collection questions. Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses. Normal office environment. Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Office equipment. Required Qualifications: High school diploma or equivalent high school certification or combination of education and/or experience. Billing Or Insurance (3 Years) experience required. Preferred Qualifications: Post-Secondary Education (2 Years). Skills include Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System. No specific certification or driver's license required. Additional information includes benefits, pre-employment screening, and equal employment opportunity statement.
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