Insurance Billing/Collections Assistant III (Remote) - Department of Medicine - Business Office

Washington University in St. Louis; St. Louis (MO); Remote; USD 10,000 - 60,000; Full time

Job summary

Washington University in St. Louis seeks a Lead IBC Assistant to manage billing and collection activities for physician services. Responsibilities include training staff, following up on claims for timely payment, and handling financial adjustments. The role requires 3 years of relevant experience and a high school diploma.

Benefits

Up to 22 days of vacation

Competitive health insurance packages

Free Metro transit U-Pass for eligible employees

Defined contribution Retirement Savings Plan

Wellness challenges and resources

Caregiver leave

Tuition coverage for employees and family

Qualifications

• Must have 3 years of billing or insurance experience.
• High school diploma or equivalent required.

Responsibilities

• Acts as Lead IBC Assistant, training other staff.
• Performs follow-up on insurance claims and billing issues.
• Handles discounts, adjustments and charge corrections.

Skills

Collections Strategies

Communication

Computer Literacy

Confidential Data Handling

Medical Terminology

Office Equipment

Telephone System

Education

High school diploma or equivalent

Job description

Scheduled Hours 40 Position Summary Performs advanced billing and collection activities. Acts as Lead IBC Assistant. Makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physicianâs services. Handles discounts, adjustments and charge corrections. Job Description

Primary Duties & Responsibilities:

• May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.

• Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.

• Handles discounts, adjustments and charge corrections.

• Makes collection calls to insurance companies and patients to ensure timely payment of claims.

• Reviews remittance advises for rejection and accuracy of payment amounts.

• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.

• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.

• Responds to questions and requests from Insurance companies.

• Supports customer service unit in answering billing and collection questions.

• Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.

Physical Effort

• Typically sitting at desk or table.

• Repetitive wrist, hand or finger movement (PC typing).

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Billing Or Insurance (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Post-Secondary Education (2 Years)

Skills:

Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email  [e-mail]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâs policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.