Insurance Benefit Enrollment Specialist

Freddie Mac; Tucson (AZ); Remote; USD 40,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach engagierten Fachkräften für eine 100% remote Position im Kundenservice. Diese Rolle bietet flexible Arbeitszeiten und die Möglichkeit, von überall zu arbeiten. Sie werden bestehende und potenzielle Kunden unterstützen, indem Sie exzellenten Service bieten und auf ihre Bedürfnisse eingehen. Mit wöchentlichen Schulungen und Zugang zu führenden Technologien fördert das Unternehmen kontinuierliches Lernen und berufliches Wachstum. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Flexible Arbeitszeiten

100% remote

Gesundheitsversicherungsrückerstattung

Wöchentliche Schulungen

Qualifications

• Hervorragende Kommunikationsfähigkeiten und Problemlösungsfähigkeiten erforderlich.
• Erfahrung in kundenorientierten Rollen ist von Vorteil.

Responsibilities

• Bereitstellung hervorragender Dienstleistungen und Produktkenntnisse für Kunden.
• Effektive Kommunikation mit Kunden unter Verwendung aktiven Zuhörens.

Skills

Kommunikationsfähigkeiten

Aktives Zuhören

Problemlösungsfähigkeiten

Anpassungsfähigkeit

Selbstmotiviert

Kundenservice-Erfahrung

Job description

Employer Industry: Virtual Services

Why consider this job opportunity:
- Flexible schedule allowing for a work-life balance
- 100% remote position, enabling work from anywhere
- Weekly trainings led by top leaders for continuous learning
- Health insurance reimbursement to support employee well-being
- Industry-leading resources and technology to enhance productivity

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service and product knowledge
- Work with multiple clients throughout the day to ensure their needs are met
- Communicate effectively with clients, utilizing active listening and problem-solving skills
- Adapt and adjust to various situations and client requests on-the-go
- Collaborate with team members while also being able to work independently

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Ability to learn, adapt, and adjust quickly in a dynamic environment
- Strong work ethic and drive to succeed
- Experience in customer service or client-facing roles
- Must be self-driven and enthusiastic

How to Stand Out (Preferred Qualifications):
- Previous experience in a virtual work environment
- Familiarity with industry-leading technology and resources
- Proven ability to work well both individually and as part of a team
- Strong organizational skills and attention to detail
- Eagerness to participate in ongoing training and professional development

#RemoteWork #CustomerService #CareerGrowth #VirtualPosition #FlexibleSchedule

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