Insurance Benefit Enrollment Specialist

Freddie Mac; Dallas (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen im Bereich virtuelle Kundenbetreuung sucht engagierte Fachkräfte für eine 100% remote Position. Diese Rolle bietet die Flexibilität, die Sie benötigen, um Arbeit und Leben in Einklang zu bringen. Sie werden die Möglichkeit haben, mit verschiedenen Kunden zu arbeiten, Ihre Kommunikationsfähigkeiten zu verbessern und an wöchentlichen Schulungen teilzunehmen, die von Branchenführern geleitet werden. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld wachsen möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Flexible Arbeitszeiten

Gesundheitsversicherungsrückerstattung

Lebensversicherungsleistungen

Wöchentliche Schulungen

Karriereentwicklungsmöglichkeiten

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten und Problemlösungsfähigkeiten erforderlich.
• Erfahrung in der Arbeit in einem virtuellen Umfeld von Vorteil.

Responsibilities

• Bereitstellung herausragender Dienstleistungen für bestehende und potenzielle Kunden.
• Teilnahme an wöchentlichen Schulungen zur Verbesserung der Fähigkeiten.

Skills

Kommunikationsfähigkeiten

Aktives Zuhören

Problemlösungsfähigkeiten

Anpassungsfähigkeit

Teamarbeit

Tools

Virtuelle Kommunikationswerkzeuge

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule allowing for work-life balance
- 100% remote position, offering the convenience of working from home
- Weekly training sessions led by top leaders in the industry
- Health insurance reimbursement and life insurance benefits
- Opportunity to build a career around your life, rather than the other way around
- Work with multiple clients, enhancing your service and product knowledge

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service
- Utilize product knowledge to effectively address client needs
- Communicate with clients through various channels, ensuring satisfaction
- Adapt and adjust to various situations while working both independently and collaboratively
- Participate in weekly training sessions to enhance skills and knowledge

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Strong work ethic and drive to succeed in a virtual environment
- Ability to learn and adapt quickly to changing situations
- Experience working well both independently and as part of a team
- Availability to participate in weekly training sessions

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Familiarity with virtual communication tools and platforms
- Demonstrated ability to manage multiple clients effectively

#CustomerService #RemoteWork #CareerDevelopment #FlexibleSchedule #TrainingOpportunities

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