Insurance Assistant II (Hybrid)

American Medical Association; Chicago (IL); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Incentive plan

Job summary

American Medical Association's AMA Insurance division is hiring an Insurance Assistant II for a hybrid role in Chicago, IL. You will support the Administrative Operations team by processing applications, enrollments, checks, claims, and mail routing.

The role requires a high school diploma and 2+ years of administrative experience, with familiarity with MS Office and document imaging. The position offers in-office and flexible hybrid components and competitive hourly pay.

Qualifications

• High school diploma required.
• 2+ years of administrative experience required; experience in the field of insurance preferred.
• Microsoft Word, Excel, Access, PowerPoint skills preferred.
• Strong attention to detail required.
• Prior experience with scanning or imaging systems and data entry.
• Demonstrated ability to work well under tight deadline pressure and manage competing deadlines.
• Strong verbal and writing skills to communicate internally and with customers.

Responsibilities

• Assist the new business team with updating applications based on underwriting decisions.
• Enter paper application information into policy administration system.
• Scan/image claim checks and documents.
• Complete pre-claim work on paper claims.
• Route work items to appropriate team members.
• Complete data entry such as address changes, etc.
• Print and send outbound correspondence including: applications, ID cards and other documents.

Skills

Attention to detail

Verbal and written communication

Time management under pressure

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Insurance Assistant II (Hybrid)

Chicago, IL, United States

AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago, IL for an Insurance Assistant II (Hybrid) on our Insurance Administrative team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As an Insurance Assistant II, you will provide assistance to the Administrative Operations Department in order to maintain timely handling and processing of applications, enrollments, checks, claims, and incoming mail.

RESPONSIBILITIES

Customer Service, Claims and New Business Teams Support

• Assist the new business team with updating applications based on underwriting decisions
• Enter paper application information into policy administration system
• Scan/image claim checks and documents
• Complete pre-claim work on paper claims
• Route work items to appropriate team/team members
• Complete data entry such as address changes, etc.
• Print and send outbound correspondence including: applications, ID cards and other documents

AMAI Mail and Correspondence

• Collect incoming AMAI mail and sort and route to appropriate recipients
• Front-end and back-end scan documents
• Return mail/checks
• Refund checks
• Premium payment for accounting
• Other correspondence

Administrative Support

• Complete Legal and Finance Teams with administrative tasks
• Organize and retain vendor licenses
• May include other responsibilities as assigned

REQUIREMENTS

• High school diploma required
• 2+ years of administrative experience required; experience in the field of insurance preferred
• Microsoft software suite (Word, Excel, Access, PowerPoint) skills preferred
• Strong attention to detail required
• Prior experience with scanning or imaging systems and data entry
• Dependable
• Demonstrated ability to work well under tight deadline pressure and manage competing deadline
• Strong verbal and writing skills to communicate internally and with customers

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is a non-exempt position, and the hourly range for this position is $23.63-$30.83.

An employee’s pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience.

Employees are also eligible to participate in an incentive plan.

To learn more about the American Medical Association’s benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.