Insurance AgentCustomer Service Representative

Country Financial Laura Brugger Insurance; Fairbanks (AK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Advancement opportunities

Training & development

Benefits

Competitive pay

Professional development

Job stability

Job summary

Country Financial Laura Brugger Insurance in Fairbanks, AK is seeking a licensed P&C/LH Insurance Associate Agent to ensure every customer has a positive experience, respond promptly to inquiries, and maintain accurate records. The ideal candidate is detail-oriented, friendly, and currently licensed in P&C insurance products.

You will answer questions by phone, email or in person, assist with new quotes and policy updates, schedule appointments, and collaborate with colleagues to provide

Qualifications

• Licensed in Property & Casualty (P&C) and Life & Health (LH) or within 2 months of hire date
• Pass a background check
• High school diploma or GED required; Bachelor’s degree preferred

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Skills

Knowledge of insurance products

Excellent customer service skills

Highly organized

Strong time management

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Training & development
• Benefits/Perks
• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Licensed P&C/LH Insurance Associate Agent to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and currently licensed in P&C insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• Licensed in Property & Casualty and Life & Health or within 2 months of hire date
• Pass a background check
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications