Agente de seguros/Representante de atención al cliente

Country Financial Laura Brugger Insurance; Fairbanks (AK); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Bonus based on performance

Advancement opportunities

Training & development

Competitive pay

Professional development

Job stability

Résumé du poste

Country Financial Laura Brugger Insurance in Fairbanks, AK seeks a Licensed P&C/LH Insurance Associate Agent to deliver exceptional customer service and policy support. You will respond to inquiries, maintain records, and assist clients with quotes, updates, payments, and service needs.

The ideal candidate is licensed in Property & Casualty (and Life & Health or within 2 months of hire) with strong organization and a professional, personable approach.

Qualifications

• Knowledge of insurance products and services required or in-depth familiarity.
• Excellent customer service skills and professional communication.
• High school diploma or GED; Bachelor’s degree preferred for progression.
• Licensed in Property & Casualty and Life & Health or within 2 months of hire.

Responsabilités

• Answer customer questions via phone, email, and in person.
• Assist clients with new quotes, updates, payments, and other services.
• Schedule appointments and maintain detailed client records.
• Review audits and/or policies and collaborate with colleagues to ensure service quality.

Connaissances

Knowledge of insurance products

Excellent customer service

Highly organized with time management

Microsoft Office proficiency

Formation

High school diploma/GED

Bachelor’s degree preferred

Outils

Microsoft Office

Description du poste

Benefits:

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Licensed P&C/LH Insurance Associate Agent to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and currently licensed in P&C insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendarMaintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• Licensed in Property & Casualty and Life & Health or within 2 months of hire date
• Pass a background check
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications