Insurance Agent/Customer Service Representative

Country Financial Laura Brugger Insurance; Fairbanks (AK); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Performance bonus

Advancement opportunities

Training & development

Competitive pay

Professional development

Job stability

Descrizione del lavoro

Country Financial Laura Brugger Insurance in Alaska is seeking a professional Licensed P&C/LH Insurance Associate Agent. You will ensure every customer has a positive experience, respond promptly to inquiries, and maintain accurate records while delivering excellent service.

The ideal candidate is detailed, friendly, and currently licensed in P&C insurance products. Responsibilities include answering questions by phone, email, and in person, assisting with quotes and policy updates, scheduling,

Competenze

• Knowledge of insurance products.
• Licensed in Property & Casualty and Life & Health or within 2 months of hire date.
• Pass a background check.
• HS diploma required; Bachelor's degree preferred.

Mansioni

• Answer customer questions via phone, email, and in-person.
• Assist clients with quotes, updating policies, payments, and services.
• Schedule appointments and maintain detailed client records.
• Review audits and/or policies.
• Collaborate with colleagues to provide comprehensive customer service.

Conoscenze

Knowledge of insurance products

Excellent customer service

Highly organized with strong time mgmt

Formazione

High school diploma/GED

Bachelor's degree preferred

Licensed in P&C and Life & Health (or pending)

Descrizione del lavoro

Benefits:

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description

We are seeking a professional and personable Licensed P&C/LH Insurance Associate Agent to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and currently licensed in P&C insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendarMaintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• Licensed in Property & Casualty and Life & Health or within 2 months of hire date
• Pass a background check
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications