Insurance Agency Receptionist: Growth & Flexible Schedule

Holly Coy Leftwich - State Farm Agent; Louisville (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Holly Coy Leftwich - State Farm Agent in Louisville, KY seeks a Receptionist who is highly organized, detail-oriented, and eager to learn about insurance. You will greet clients, manage calls, schedule appointments, and maintain customer records while identifying opportunities to offer insurance options.

The role emphasizes strong communication, multitasking, and a collaborative, family-oriented office culture with sales-friendly responsibilities and hands-on coaching for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills with Microsoft Office and CRM.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Spanish preferred

Tools

Microsoft Office

CRM systems

Job description

Holly Coy Leftwich - State Farm Agent in Louisville, KY seeks a Receptionist who is highly organized, detail-oriented, and eager to learn about insurance. You will greet clients, manage calls, schedule appointments, and maintain customer records while identifying opportunities to offer insurance options.

The role emphasizes strong communication, multitasking, and a collaborative, family-oriented office culture with sales-friendly responsibilities and hands-on coaching for growth.