Insurance Agency Receptionist – Customer Experience Lead

Juan Williams; Lake Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Job summary

State Farm Agent Team Member in Lake Park, FL is seeking a Receptionist to join our team. You will establish customer relationships, provide prompt service, and support daily operations in a fast-paced environment.

Ideal candidates are people-oriented, detail-focused with strong organizational skills and a proactive problem-solving mindset. Must be able to obtain Property & Casualty licenses and Life & Health licenses as required by state regulations.

Qualifications

• Excellent customer service and communication skills.
• Able to follow up with customers and manage multiple tasks.
• Willing to obtain required insurance licenses.
• Self-starting in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, coverage, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and daily commitment to success.

Skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Learn computer functions

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm Agent Team Member in Lake Park, FL is seeking a Receptionist to join our team. You will establish customer relationships, provide prompt service, and support daily operations in a fast-paced environment.

Ideal candidates are people-oriented, detail-focused with strong organizational skills and a proactive problem-solving mindset. Must be able to obtain Property & Casualty licenses and Life & Health licenses as required by state regulations.