Insurance Agency Receptionist & Customer Care Associate

Heather Montagne - State Farm Agent; Orange (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Montagne - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Orange, Texas. The ideal candidate will be organized, detail-oriented, and ready to support a positive workplace and customer service experience.

This role involves greeting customers, managing appointments, handling inquiries, and assisting with administrative tasks. If you have prior receptionist experience and strong communication skills, we encourage you to apply!

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Heather Montagne - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Orange, Texas. The ideal candidate will be organized, detail-oriented, and ready to support a positive workplace and customer service experience.

This role involves greeting customers, managing appointments, handling inquiries, and assisting with administrative tasks. If you have prior receptionist experience and strong communication skills, we encourage you to apply!