Insurance Agency Receptionist & Client Care Specialist

Paul Lukitsch - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Licensing Paid

Hourly pay plus commission/bonus

Simple IRA

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Paul Lukitsch - State Farm Agent in Pittsburgh is looking for a Receptionist - State Farm Agent Team Member who will provide exceptional service and support to customers.

The ideal candidate should be organized and detail-oriented, with previous customer service experience and strong communication skills. This role involves greeting customers, managing office communications, and supporting the team with various tasks, all in a competitive and rewarding environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Paul Lukitsch - State Farm Agent in Pittsburgh is looking for a Receptionist - State Farm Agent Team Member who will provide exceptional service and support to customers.

The ideal candidate should be organized and detail-oriented, with previous customer service experience and strong communication skills. This role involves greeting customers, managing office communications, and supporting the team with various tasks, all in a competitive and rewarding environment.