Insurance Agency Manager

Pronto Insurance; Oroville (CA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Paid time off

Paid training

Short-term disability

Life insurance

Job summary

Pronto Insurance is seeking an Insurance Agency Manager to lead a multi-location team in California. The role focuses on selling auto, home, renters and commercial insurance, while driving local marketing and revenue targets.

You will recruit, train, and coach sales agents, manage broker relationships, monitor performance metrics, and ensure compliance with underwriting guidelines across agencies.

Qualifications

• High School diploma or equivalent preferred.
• Customer service and sales experience is highly preferred.
• Bilingual English/Spanish required for certain locations.
• Excellent written and verbal communication skills.
• Proficiency with computers and data entry to capture accurate client information.

Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics to hit performance targets.
• Execute daily grassroots marketing to build brand awareness and generate leads.
• Conduct daily follow-up calls from marketing events.
• Establish, monitor, and maintain strong business relationships to drive local marketing.
• Create and coordinate localized agency campaigns to drive revenue.
• Maintain client relationships, follow up on quotes, and process renewals efficiently.
• Ensure underwriting guidelines are followed when binding business.
• Manage end-of-shift financial tasks, including deposits.
• Maintain a clean agency environment stocked with marketing materials.
• Travel to various store locations as needed.
• Recruit, train, coach, and develop sales agents to achieve goals.
• Foster a high-performing, customer-focused culture aligned with Pronto service model.
• Ensure agencies operate efficiently during all business hours.
• Coordinate agent activities, meetings, training, and marketing initiatives.
• Set monthly/quarterly sales goals with management and monitor payments and follow-ups.

Skills

Leadership

Sales

Customer service

Bilingual English/Spanish

Public speaking

Team-building

Communication

Education

High School diploma or equivalent

Tools

Computers

Data entry

Job description

Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty

(P&C) insurance agency with a growing network of more than 200 locations across California

and Texas. We are a trusted provider of affordable, accessible, and customized insurance

solutions for individuals and families. Driven by a strong commitment to customer service, we

offer a wide range of products, including auto, home, renters, and commercial insurance,

ensuring our customers receive reliable protection at competitive rates. We are seeking motivated

individuals to join our Leadership team.

Insurance Agency Manager:

Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives

Schedule: Full time availability required (shifts may include weekends and holidays

based on agency hours of operation).

Training: Fully paid comprehensive training.

Licensing: Must have a valid Limited Lines P&C License (or General Lines P&C

License).

Job Duties & Responsibilities

Sell company products and services through established channels within your assigned

territory.

Review daily engagement metrics—including call volume, quote production, closing

ratios, and fee averages—to hit performance targets.

Execute daily grassroots marketing initiatives to build brand awareness and generate

Conduct daily follow-up calls utilizing leads generated from marketing events.

Establish, monitor, and maintain strong business relationships to drive local marketing

activities.

Create and coordinate localized agency campaigns to drive revenue and foster customer

Maintain healthy client relationships, follow up on all active quotes, and process renewal

quotes efficiently.

Ensure all carrier underwriting (UW) guidelines are strictly followed when binding

business.

Manage end-of-shift financial administrative tasks, including counting money, balancing

the Daily Deposit Report, and preparing daily or nightly bank deposits.

Maintain a clean, professional agency environment stocked with marketing materials and

office supplies.

Travel to various store locations as operationally needed.

Recruit, train, coach, and develop sales agents to achieve performance goals.

Foster a high-performing, customer-focused culture aligned with the Pronto service

model.

Ensure agency locations operate efficiently during all scheduled business hours.

Coordinate agent and broker activities, including meetings, training sessions, and

marketing initiatives.

Establish monthly and quarterly sales goals in collaboration with the District Manager or

Monitor and ensure proper handling of payments, renewal calls, and lead follow-up

activities in accordance with company standards.

Prepare and maintain sales reports and operational updates as required.

Ensure managers and agents complete daily or nightly deposits accurately and on time.

Education & Experience Required

High School diploma or equivalent preferred.

Customer service and Sales experience is highly preferred.

Strong team-building and motivational skills; ability to comfortably present information

to teams, clients, and public groups.

Bilingual skills (English/Spanish) are required for certain locations.

Excellent written and verbal communication skills.

Proficiency with computers and data entry is necessary to capture accurate client

Paid Licensing: We cover the cost of your ongoing license renewals.

Paid Training: Comprehensive paid onboarding and training

Competitive Medical, Dental, and Vision plans.

401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.

Paid Time Off: Earned paid vacations and paid company holidays.