Insurance Agency Intern: Customer Service & Admin

Crystal Martinez - State Farm Agent; El Paso (TX); On-site; Full time

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule

Role Description:

Crystal Martinez - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support our agency in gaining and keeping customers. As an Intern - State Farm Agent Team Member with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position.

We look forward to incorporating your energy and perspective into our team as we build success together.

Responsibilities:

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications:

• Ability to work collaboratively as part of a team, as well as operate independently.
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships.
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.