Insurance Agency Intern: Customer Care & Growth Support

Alan Wag; Alabama; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Alan Waggoner State Farm is looking for an organized Intern to support agents with administrative duties and customer relations in Hampton Cove, Alabama. This entry opportunity offers hands-on experience in insurance products, sales-minded customer service, and a path to professional growth.

You'll handle inquiries, assist with policy changes, billing, and transfers, and contribute to a team that values accuracy, responsiveness, and community service.

Qualifications

• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Team collaboration

Organization

Time management

Education

Coursework in Insurance/Marketing

Job description

Alan Waggoner State Farm is looking for an organized Intern to support agents with administrative duties and customer relations in Hampton Cove, Alabama. This entry opportunity offers hands-on experience in insurance products, sales-minded customer service, and a path to professional growth.

You'll handle inquiries, assist with policy changes, billing, and transfers, and contribute to a team that values accuracy, responsiveness, and community service.