Insurance Advisor-Part time-Days

Trinity Health; Davenport (IA); On-site; USD 21,000 - 28,000; Part time

Job summary

MercyOne is hiring a part-time Insurance Advisor at MercyOne Davenport Medical Center. The role involves coordinating clerical functions, obtaining pre-certifications, and managing referrals and authorizations as needed.

The position requires strong billing, insurance verification, and front desk registration experience, with interface duties across physicians and insurance organizations. The candidate will support clinical physicians and the billing office while aiming to maintain high patient

Qualifications

• 2 year college program or equivalent experience.
• Field of study: Finance, Business, or related field.
• Experience in billing, insurance verification, customer service & front desk registration.

Responsibilities

• Assist physicians and support staff with clerical tasks and coordination.
• Obtain and document pre-certification and pre-authorization for services.
• Interface between physicians, Genesis Health Group departments and insurance organizations regarding precertification issues.
• Initiate and follow up on appeals for denied payments.
• Serve as primary contact for clinical physicians, billing office, and Genesis Health Group support departments.

Skills

Customer service

Front desk

Billing processes

Insurance verification

Education

2 year college program or equivalent experience

Finance, Business, or related field

Job description

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type

Part time

Shift

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dyersville Medical Center is a 20-bed critical access hospital serving 17 rural communities in western Dubuque County, offering the following services: Emergency/Trauma, Acute and Skilled Care, Rehabilitation Services (PT/OT/Speech), Ambulatory Surgery, Home Care, and Specialty Clinics. MercyOne is committed to providing quality, personalized and safe health care close to home.

Join the MercyOne Family! We are looking to hire a Insurance Advisor!

Under the general direction of the Clinic Manager, serves as an assistant to the physicians and other support staff members. Provides support services and coordination of clerical functions to the department, including secretarial, clerical and reception tasks. Responsible for obtaining and documenting pre-certification of pre-authorized insurance requests for Clinic services and procedures. Responsible for obtaining authorizations, when required, for referrals for other services. Will interface between physicians, Genesis Health Group departments, and insurance organizations regarding precertification issues. Initiate and follow up on appeals for denied payments. Will ensure that all activities achieve high patient and customer satisfaction and that pre-certification process meets physician, patient, and Genesis Health Group needs. Serves as primary contact for clinical physicians, physician's billing office, and Genesis Health Group support departments.

Schedule

• part-time 20 hours per week

Education

• 2 year college program or equivalent experience

Field OF Study

• Finance, Business, or related field

Special Training

• Word processing and other Windows-based computer applications, experience in billing, insurance verification, customer service & front desk registration.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

MercyOne Genesis Davenport Medical Center, established in 1869, is one of the largest employers in the Quad Cities, with a workforce of nearly 5,000 employees. The non‑profit regional health system has 674 licensed beds and more than 70 locations, serving a 17‑county bi‑state region of the Quad Cities in eastern Iowa and western Illinois. It offers NICU, cancer, cardiac, robotics, critical care, pediatrics, women’s health, surgical, emergency, stroke, imaging, lab and weight‑management services. Recognition includes IBM Watson top‑15 health system, Leapfrog “A” safety grade, U.S. News top‑ranked hospital, national quality leadership, IT Most Wired, nursing excellence designations and Great Iowa Nurse honorees.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.