Insurance Advisor-Part time-Days

Trinity Health; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Trinity Health is seeking an Insurance Advisor for MercyOne Dyersville Medical Center on a part-time schedule, 20 hours per week. The role supports physicians and staff, handling pre-certifications, authorizations, and appeals while coordinating with insurance organizations to ensure timely payments.

The ideal candidate has a 2-year college background in Finance or Business, experience with billing and insurance verification, and proficient Windows word processing.

Qualifications

• 2-year college program or equivalent experience.
• Field of study: Finance or Business.
• Experience with billing and insurance verification.
• Word processing and Windows-based applications.

Responsibilities

• Provide clerical support and coordination for the department.
• Obtain and document pre-certification of pre-authorized insurance requests.
• Obtain authorizations for referrals when required.
• Interface between physicians, Genesis Health Group departments, and insurance organizations.
• Initiate and follow up on appeals for denied payments.
• Ensure high patient and customer satisfaction in the pre-certification process.

Skills

Insurance knowledge

Customer service

Front desk

Billing

Pre-certification

Education

Two-year college program

Tools

Billing software

Microsoft Word

Job description

Employment Type

Part time

Description

At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

MercyOne Dyersville Medical Center

MercyOne Dyersville Medical Center is a 20-bed critical access hospital serving 17 rural communities in western Dubuque County, offering the following services:

• Emergency/Trauma
• Acute and Skilled Care
• Rehabilitation Services (PT/OT/Speech)
• Ambulatory Surgery
• Home Care
• Specialty Clinics

MercyOne is committed to providing quality, personalized and safe health care close to home.

Position

We are looking to hire an Insurance Advisor! Under the general direction of the Clinic Manager, serves as an assistant to the physicians and other support staff members. Provides support services and coordination of clerical functions to the department, including secretarial, clerical and reception tasks. Responsible for obtaining and documenting pre-certification of pre-authorized insurance requests for Clinic services and procedures. Responsible for obtaining authorizations, when required, for referrals for other services. Will interface between physicians, Genesis Health Group departments, and insurance organizations regarding precertification issues. Initiate and follow up on appeals for denied payments. Will ensure that all activities achieve high patient and customer satisfaction and that pre-certification process meets physician, patient, and Genesis Health Group needs. Serves as primary contact for clinical physicians, physician's billing office, and Genesis Health Group support departments.

Schedule

part-time 20 hours per week

Education

2 year college program or equivalent experience

Field Of Study

Finance, Business, or related field

Special Training

Word processing and other Windows-based computer applications, experience in billing, insurance verification, customer service & front desk registration.

Benefits

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Location

Davenport/Quad Cities Davenport and the Quad Cities region combine affordability with vibrant culture. Families benefit from the Davenport Community School District and nearby colleges like St. Ambrose University and Augustana College. The area offers museums, riverfront parks, bike trails and year-round festivals, plus easy access to Chicago and Des Moines for weekend trips.

MercyOne Genesis Davenport Medical Center

MercyOne Genesis Davenport Medical Center, established in 1869, is one of the largest employers in the Quad Cities, with a workforce of nearly 5,000 employees. The non-profit regional health system has 674 licensed beds and more than 70 locations, serving a 17-county bi-state region of the Quad Cities in eastern Iowa and western Illinois. It offers NICU, cancer, cardiac, robotics, critical care, pediatrics, women's health, surgical, emergency, stroke, imaging, lab and weight-management services. Recognition includes IBM Watson top-15 health system, Leapfrog "A" safety grade, U.S. News top-ranked hospital, national quality leadership, IT Most Wired, nursing excellence designations and Great Iowa Nurse honorees.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.