Insurance Administrator

The Andersons, Inc.; Maumee, Northern (OH, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The Andersons, Inc. is seeking a detail-oriented Insurance Support Specialist to join our North American team. This role focuses on data entry, scanning and revising reports related to indemnification programs and maintaining department compliance.

You will input and maintain accurate system data, review insurance certificates, and liaise with providers and managers to ensure coverage. Strong organizational and communication skills, plus proficiency in Microsoft Office, are essential.

Qualifications

• High School Diploma or GED equivalent required.
• 2-4 years’ relevant experience required.
• Strong organizational skills with the ability to manage multiple processes and deadlines simultaneously.
• Excellent communication (written and verbal), customer service, and problem-solving skills.
• Detail-oriented with the ability to identify discrepancies and follow issues through resolution.
• Proficient in Microsoft Office Suite or similar software.

Responsibilities

• Input and maintain accurate systems data, compile reports and scan documents relating to the company’s indemnification programs.
• Review certificates of insurance and indemnification agreements; report deficiencies through compliance reports to respective managers.
• Act as a liaison between service providers and managers to ensure that required insurance coverage is obtained; generate correspondence when a provider is not in compliance.
• Provide excellent customer service to internal and external customers.

Skills

Excellent communication

Detail-oriented

Strong organizational skills

Customer service

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

As a North American leader in agribusiness and renewable fuels, The Andersons operates in a unique space, bringing together agriculture, energy, and global markets. From the farm to customers around the world, we help move food, feed, and fuel where it’s needed most. Our business spans the full value chain, which means the work we do directly supports farmers, customers, and communities every day. Whether it’s helping producers succeed, delivering essential products, or advancing more sustainable energy solutions, our impact is both local and global. What truly sets us apart is how we work together. We are a performance-driven, people-powered organization where employees are owners, sharing in our success and helping shape our future. We invest in our team through development opportunities, meaningful career paths, and a culture that encourages growth, collaboration, and continuous improvement. At the core of everything we do is our Statement of Principles. We are committed to providing extraordinary service to our customers, helping our employees improve, supporting our communities, and increasing the value of the company for our shareholders.

Job Description

This position is responsible for providing support to the company’s Insurance Departments by performing data entry, scanning and revising reports as required by the company’s indemnification programs, and assisting in maintenance of department compliance.

Key Responsibilities

• Input and maintain accurate systems data, compile reports and scan documents relating to the company’s indemnification programs.
• Review certificates of insurance and indemnification agreements; report deficiencies through compliance reports to respective managers.
• Act as a liaison between service providers and managers to ensure that required insurance coverage is obtained; generate correspondence when a provider is not in compliance.
• Provide excellent customer service to internal and external customers.

What is Expected of You and Others at This Level

• Has developed knowledge and skills through job related training or considerable experience
• Often entry level for those with work experience in relevant areas
• Works within established procedure with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations; assesses each using standard procedures and makes sound decisions

Competencies Expected of You and Others at This Level

• Manages Conflict - Handles conflict situations effectively with a minimum of noise
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Decision Quality - Makes good and timely decisions that keep the organization moving forward
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Directs Work - Provides clear direction, delegation, and removes obstacles to get work done
• Resourcefulness - Secures and deploys resources effectively and efficiently

Education & Experience

• High School Diploma or GED equivalent required
• 2-4 years’ relevant experience required
• Strong organizational skills with the ability to manage multiple processes and deadlines simultaneously
• Excellent communication (written and verbal), customer service, and problem-solving skills
• Detail-oriented with the ability to identify discrepancies and follow issues through resolution
• Proficient in Microsoft Office Suite or similar software

Physical Requirements and Working Environment

Prolonged periods of sitting at a desk and working at a computer

Disclaimer

Employment with The Andersons, Inc. is at will, which means both you and the Company can end the employment relationship at any time, with or without cause or notice, consistent with applicable law, nothing in this description should be viewed as a contract.

The Andersons, Inc. is proud to be an equal opportunity employer and welcomes all qualified applicants. We are committed to creating an inclusive environment and consider candidates without regard to any status protected by law, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We also prioritize a safe and healthy workplace. The Company maintains a drug-free work environment and may require drug, alcohol, and/or medical testing depending on the role.