Insurance Accounts Specialist I – Affiliates

MakeMyMove; Fort Wayne (IN); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Brotherhood Mutual Insurance Company is seeking an Account Specialist I - Affiliates to deliver exceptional customer support, manage new business onboarding, and handle policy renewals from our Fort Wayne corporate office. The role emphasizes accurate documentation and proactive communication with clients and agents.

Requirements include a high school diploma and at least one year in insurance or related fields, with a license in P&C or L&H preferred.

Qualifications

• High school diploma required.
• Minimum of one year experience in general business, insurance, or related field.
• Must hold or be willing to obtain the P&C or L&H agent license.

Responsibilities

• Process policy renewals and changes for clients or agents via phone or email.
• Respond to routine inquiries and resolve issues in a timely manner.
• Document account and policy information across multiple systems per guidelines.
• Address billing inquiries and assist with claims via email and phone.
• Learn and maintain knowledge of insurance coverage and forms.

Skills

Customer service

Communication

Organization

Computer skills

Confidentiality

Education

High school diploma

P&C or L&H license

Tools

CRM software

Job description

Brotherhood Mutual Insurance Company is seeking an Account Specialist I - Affiliates to deliver exceptional customer support, manage new business onboarding, and handle policy renewals from our Fort Wayne corporate office. The role emphasizes accurate documentation and proactive communication with clients and agents.

Requirements include a high school diploma and at least one year in insurance or related fields, with a license in P&C or L&H preferred.