Insurance Accounts & Customer Success Specialist

Cindywinnemucca; Winnemucca (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Job summary

Cindy Neeley-Sigurdson’s State Farm agency in Winnemucca, NV is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of insurance and financial services. You will act as a liaison between customer needs and agency departments, helping enhance lives through tailored coverage options.

The role emphasizes sales, service, and relationship-building with customers, with opportunities to promote products and maintain long-term client

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing).
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Cindy Neeley-Sigurdson’s State Farm agency in Winnemucca, NV is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of insurance and financial services. You will act as a liaison between customer needs and agency departments, helping enhance lives through tailored coverage options.

The role emphasizes sales, service, and relationship-building with customers, with opportunities to promote products and maintain long-term client