Insurance Account Specialist Senior

0510 Huntington Insurance, Inc.; Easton (OH); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Huntington Insurance, Inc. is seeking an Insurance Account Specialist to support service, retention, and growth of our client portfolio.

You will provide administrative, technical, and operational support to Producers, Account Executives, and Account Managers, ensuring policy transactions and documentation meet agency standards. The role emphasizes accuracy, process discipline, and excellent client service.

Qualifications

• High school diploma or equivalent.
• 1+ year of commercial insurance industry experience.
• Active Property and Casualty insurance license.

Responsabilités

• Maintain awareness of industry trends, carrier changes, coverage updates, and regulatory developments.
• Respond promptly to service requests; resolve inquiries and ensure follow‑through.
• Collaborate with Producers, Account Managers, and carriers to address client needs.
• Process policy transactions including endorsements, audits, cancellations, reinstatements, certificates.
• Review endorsements, audits, and policy documents for accuracy and compliance.
• Support new business and renewal marketing by gathering underwriting information.
• Prepare client summaries, renewal presentations, and related materials.
• Maintain accurate client and policy information in agency systems.
• Document client interactions and policy activity per agency standards.

Connaissances

Strong organizational skills

Excellent verbal and written "·"

Attention to detail

Ability to work independently while in

Team collaboration

Time management

Formation

Bachelor's degree in Business, Risk Management, Insurance, Finance, or related field

Outils

Microsoft Office

Agency technology platforms

Description du poste

Description Position Summary

The Insurance Account Specialist supports the service, retention, and growth of the agency's client portfolio by providing administrative, technical, and operational support to Producers, Account Executives, Account Managers, and other team members. This position helps ensure that policy transactions, client requests, and documentation are processed accurately, efficiently, and in accordance with agency standards. The Insurance Account Specialist maintains a strong attention to detail, develops technical insurance knowledge across assigned product lines, and follows established workflows and procedures to support exceptional client service. This role is responsible for maintaining accurate client records, assisting with policy administration and marketing activities, supporting agency growth initiatives, and contributing to process improvement efforts. Success in this position requires strong organizational skills, the ability to manage multiple priorities, and a commitment to delivering a high-quality client experience.

Duties and Responsibilities

• Maintain awareness of insurance industry trends, carrier changes, coverage updates, and regulatory developments.
• Respond promptly and professionally to internal and external service requests by researching issues, resolving inquiries, and ensuring appropriate follow‑through.
• Collaborate with Producers, Account Managers, Account Executives, carriers, and other team members to address client needs and service requests.
• Perform assigned service and policy administration activities in partnership with Account Managers, Account Executives, and Producers, escalating coverage, underwriting, or client concerns as appropriate.
• Process policy transactions including endorsements, audits, cancellations, reinstatements, certificates, and related documentation.
• Review endorsements, audits, policy changes, policy documents, and carrier correspondence for accuracy, completeness, and compliance with agency quality standards.
• Support new business and renewal marketing efforts by gathering underwriting information, preparing application materials, and coordinating with clients and carrier partners to obtain required documentation.
• Prepare client summaries, renewal presentations, proposal support materials, and related documentation.
• Maintain accurate and complete client and policy information within agency management systems.
• Document client interactions, policy activity, correspondence, and service actions according to agency standards.

Basic Qualifications

• High school diploma or equivalent.
• 1+ year of commercial insurance industry experience.
• Active Property and Casualty insurance license.

Preferred Qualifications

• Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field.
• Industry designations or progress toward professional certifications such as CISR, CIC, CPCU, or AAI.
• Strong organizational, administrative, and time management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently while collaborating effectively within a team environment.
• Demonstrated judgment in recognizing and escalating coverage, underwriting, or client concerns.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office applications and agency technology platforms.
• Experience working within an independent agency, brokerage, or insurance carrier environment.
• Familiarity with agency management systems and document management platforms.

Exempt Status

No

Workplace Type

Office

Our Approach to Office Workplace Type

Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-free Hiring Practice: visit Huntington's Career Web Site for more details.

Remote Roles

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Company Culture

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us to do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team.

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