Insurance Account Specialist: Growth & Service

Joshua Zelem - State Farm Agent; Farmington (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k) matching

Competitive salary

Job summary

Joshua Zelem - State Farm Agent seeks an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and connecting client needs with suitable products and services.

In this role you will develop leads, schedule appointments, and deliver prompt, friendly service. A focus on clear communication and customer care helps drive satisfaction and long-term relationships with clients.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products and services.
• Establish relationships and follow up with customers.
• Provide prompt, accurate, and friendly service, including inquiries on coverages, changes, claims, and billing.

Skills

Sales experience

Customer service

Communication skills

Job description

Joshua Zelem - State Farm Agent seeks an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and connecting client needs with suitable products and services.

In this role you will develop leads, schedule appointments, and deliver prompt, friendly service. A focus on clear communication and customer care helps drive satisfaction and long-term relationships with clients.