Insurance Account Specialist | Growth & Claims Support

Felicia Boudreaux - State Farm Insurance Agent; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Felicia Boudreaux - State Farm Insurance Agent is seeking an Account Associate to support daily operations, grow the agency through strong customer relationships, and act as a liaison between client needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to help issue timely policies while enjoying a flexible schedule and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Sales-minded

Job description

Felicia Boudreaux - State Farm Insurance Agent is seeking an Account Associate to support daily operations, grow the agency through strong customer relationships, and act as a liaison between client needs and agency departments.

You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to help issue timely policies while enjoying a flexible schedule and opportunities for advancement.