Insurance Account Representative – Growth & Customer Success

State Farm; High Point (NC); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Job summary

State Farm in High Point, NC is seeking an Account Representative to support daily operations, grow the agency through customer relations, and serve as the liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers' lives, develop leads, book appointments, and provide prompt, friendly service.

Previous sales or customer service experience and a Property & Casualty license are preferred; a strong service mindset is

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

Property & Casualty license

Job description

State Farm in High Point, NC is seeking an Account Representative to support daily operations, grow the agency through customer relations, and serve as the liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers' lives, develop leads, book appointments, and provide prompt, friendly service.

Previous sales or customer service experience and a Property & Casualty license are preferred; a strong service mindset is