Insurance Account Representative - State Farm Agent Team Member

Patrick Johnson - State Farm Agent; Decatur (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Free snacks

Commission

Leadership Development

Professional Development

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Patrick Johnson - State Farm Agent in Decatur, Alabama, is seeking a Customer Account Representative who is passionate about sales and making a difference. In this role, you will guide customers through their insurance journey while building lasting relationships.

The ideal candidate will hold a valid insurance license and possess strong communication skills. You will have the opportunity to grow within a supportive team focused on delivering personalized service to our community.

Qualifications

• Excellent communication and interpersonal skills that build trust and rapport.
• Detail-oriented with the ability to multitask and manage priorities.
• Previous experience in sales or customer service is a plus.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications, renewals, and questions.
• Respond promptly and professionally to customer inquiries.
• Keep accurate, organized records of every customer interaction.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Sales experience

Education

Valid P&C and Life & Health License issued by the State of Alabama

Job description

Benefits

• Free snacks
• Commission
• Leadership Development
• Professional Development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Exciting Opportunity: Customer Account Representative at The Patrick Johnson Agency

Are you passionate about sales and making a real difference in your community? Do you love connecting with people and helping them protect what matters most? If so, the Patrick Johnson Agency wants YOU to join our team as a Customer Account Representative!

In this fast-paced, rewarding role, you’ll be more than just a salesperson—you’ll be a trusted advisor who builds strong, lasting relationships and tailors insurance solutions that truly fit each customer’s unique needs. Your proactive spirit will help grow our agency and make a meaningful impact on the lives of the families we serve.

What makes this role special?

• You’ll be the friendly face and voice guiding customers through their insurance journey
• You’ll help expand our customer base while delivering personalized service that keeps clients coming back
• You’ll work alongside a supportive team that values your dedication and ambition
• Bilingual candidates are highly encouraged to apply—your language skills will help us connect with and serve a diverse community better

Key Responsibilities

• Share your expertise by providing information about insurance products and services
• Assist customers with policy applications, renewals, and questions
• Respond promptly and professionally to customer inquiries
• Keep accurate, organized records of every customer interaction

What We’re Looking For

• Valid P&C and Life & Health License issued by the State of Alabama
• Excellent communication and interpersonal skills that build trust and rapport
• Detail-oriented with the ability to multitask and manage priorities
• Previous experience in sales or customer service is a plus—but a positive attitude and eagerness to learn matter most!

If you’re ready to take your career to the next level and join a team where your efforts truly make a difference, we want to hear from you!