Insurance Account Representative - State Farm Agent Team Member

Nicole Cockerham - State Farm Agent; Burlington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Nicole Cockerham - State Farm Agent in Burlington, North Carolina, is seeking an Insurance Account Representative to enhance customer relations and support business operations. In this role, you'll provide valuable assistance to clients regarding their insurance needs and maintain accurate records of interactions.

The ideal candidate will demonstrate strong communication skills and a detail-oriented approach, with a preference for those with experience in customer service or sales. This role offers numerous benefits including 401(k) matching, competitive salary, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with strong multitasking abilities.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Role Description

As an insurance account representative for Nicole Cockerham Insurance and Financial Services, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you improve your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.