Insurance Account Rep — Customer Growth & Service

Kenny Vuong Ins Agcy Inc; Monterey Park (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Kenny Vuong - State Farm Agent in California is seeking an Account Representative to grow the agency by building strong customer relationships and proactively marketing relevant products and services. You will help develop leads, schedule appointments, and identify customer needs to meet those needs.

The role emphasizes delivering prompt, friendly service, handling inquiries about coverage, billing, and policy changes, and maintaining long-lasting customer relations with clients.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to build and maintain customer relationships.
• Strong communication and listening skills.
• Willingness to market products based on customer needs.
• License required: Property & Casualty.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Customer service

Communication skills

Sales aptitude

Education

Property & Casualty license

Job description

Kenny Vuong - State Farm Agent in California is seeking an Account Representative to grow the agency by building strong customer relationships and proactively marketing relevant products and services. You will help develop leads, schedule appointments, and identify customer needs to meet those needs.

The role emphasizes delivering prompt, friendly service, handling inquiries about coverage, billing, and policy changes, and maintaining long-lasting customer relations with clients.