Insurance Account Manager: Growth & Renewal

Colonial Group; New Hampshire; On-site; USD 68,000 - 95,000; Full time

Job summary

Colonial Group is seeking an experienced Customer Service Specialist to manage service for assigned clients and support Producer-led new business efforts. You will prepare renewal strategies, analyze exposures, and assist with marketing, quotes, and binding of policies.

Role requires a strong service mindset, effective communication, and a collaborative approach to support producers and clients in NH and surrounding markets. This is an on-site position within a team-focused environment.

Qualifications

• Associate's degree or equivalent required.
• Minimum 6 years related insurance work experience.
• Valid Insurance License required.
• Continued CE requirements for license renewal.

Responsibilities

• Supports Producer in developing new business opportunities for existing clients.
• Initiates renewal process and discusses renewal strategy with Producer.
• Analyzes exposures and develops renewal or marketing specs.
• Conducts marketing, negotiates rates, reviews quotes for competitiveness and accuracy.
• Finalizes proposals and coordinates binders/certificates issuance.

Skills

Microsoft Office

Verbal & written communication

Customer service excellence

Leadership & time management

Teamwork & collaboration

Education

Associate's Degree

6+ years insurance experience

Valid Insurance License

Continuing Education compliance

Job description

Colonial Group is seeking an experienced Customer Service Specialist to manage service for assigned clients and support Producer-led new business efforts. You will prepare renewal strategies, analyze exposures, and assist with marketing, quotes, and binding of policies.

Role requires a strong service mindset, effective communication, and a collaborative approach to support producers and clients in NH and surrounding markets. This is an on-site position within a team-focused environment.