Insurance Account Manager

Insurance Company Of Florida.com LLC; Wesley Chapel (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Profit sharing

Job summary

Insurance Company of Florida is seeking an Insurance Account Manager in Wesley Chapel, FL. The role focuses on managing client accounts, advising on coverage, processing renewals, and collaborating with internal teams to meet client needs.

The ideal candidate will have 2+ years in insurance account management or customer service, an active license (4-40, 20-44, 2-20), and strong communication and organizational skills. Proficiency with Applied Epic, EZLynx, or Canopy Connect is a plus.

Qualifications

• 2+ years of experience in an insurance account management or customer service role.
• Active insurance license (4-40, 20-44, 2-20).
• Strong knowledge of insurance products, underwriting, and carrier systems.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in agency management systems such as Applied Epic, EZLynx, and Canopy Connect is a plus.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for a portfolio of insurance clients
• Provide guidance on coverage options, renewals, and claims processes
• Process policy changes, endorsements, and renewals accurately and efficiently
• Build and maintain strong relationships with clients and carriers
• Resolve client inquiries and issues in a timely and professional manner
• Maintain up-to-date knowledge of industry products, compliance, and regulations
• Support producers and account executives in managing accounts and new business

Skills

Insurance products

Underwriting

Carrier systems

Communication

Organization

Problem solving

Tools

Applied Epic

EZLynx

Canopy Connect

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Profit sharing

Job Title: Insurance Account Manager Location: Wesley Chapel, FL Company: Insurance Company of Florida Job Type: Full-Time

About Us: At Insurance Company of Florida, we’re committed to protecting what matters most to our clients. As a trusted provider of property & casualty / commercial / personal insurance solutions, we pride ourselves on delivering exceptional customer service, tailored coverage options, and long-lasting client relationships. We're growing and looking for an experienced, client-focused Insurance Account Manager to join our dynamic team.

Position Summary: The Insurance Account Manager will be responsible for managing a portfolio of client accounts, ensuring a high level of service, retention, and satisfaction. This role involves advising clients on coverage options, processing policy renewals and changes, and collaborating with internal teams to meet client needs.

Key Responsibilities:

• Serve as the primary point of contact for a portfolio of insurance clients
• Provide guidance on coverage options, renewals, and claims processes
• Process policy changes, endorsements, and renewals accurately and efficiently
• Build and maintain strong relationships with clients and carriers
• Resolve client inquiries and issues in a timely and professional manner
• Maintain up-to-date knowledge of industry products, compliance, and regulations
• Support producers and account executives in managing accounts and new business

Qualifications:

• 2+ years of experience in an insurance account management or customer service role
• Active insurance license (4-40, 20-44, 2-20)
• Strong knowledge of insurance products, underwriting, and carrier systems
• Excellent communication, organizational, and problem-solving skills
• Proficiency in agency management systems (Applied Epic, EZLynx, Canopy Connect) a plus
• Ability to manage multiple priorities and deadlines in a fast-paced environment

Benefits:

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Continuing education and professional development support
• Friendly, team-oriented work environment