Insurance Account & Claims Coordinator

Jacquline Fitzgibbon - State Farm Agent; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hiring bonus

Advancement opportunity

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jacquline Fitzgibbon - State Farm Agent in Portland, Oregon is looking for an Account Associate to support daily operations and help grow customer relationships. You will act as a liaison between customers and agency departments, handling policy changes, inquiries, and claims with a focus on service excellence.

You'll work in a flexible, team‑oriented environment that values integrity, reliability, and proactive outreach to customers, while training and development opportunities help you advance

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Communication skills

Customer service

Job description

Jacquline Fitzgibbon - State Farm Agent in Portland, Oregon is looking for an Account Associate to support daily operations and help grow customer relationships. You will act as a liaison between customers and agency departments, handling policy changes, inquiries, and claims with a focus on service excellence.

You'll work in a flexible, team‑oriented environment that values integrity, reliability, and proactive outreach to customers, while training and development opportunities help you advance