Insurance Account Associate - Growth & Training

Erica Bantom Martin - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Erica Bantom Martin - State Farm Agent is looking for an Account Associate who will support daily agency operations and help grow the client base in Philadelphia. You will liaise between customers and multiple agency departments to ensure seamless service and proactive marketing of relevant products and services.

Ideal candidates are sociable, sales-minded, and customer-focused, with a willingness to learn and contribute to a collaborative team that values great service and community involvement.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Sales mindset

Bilingual Spanish

Job description

Erica Bantom Martin - State Farm Agent is looking for an Account Associate who will support daily agency operations and help grow the client base in Philadelphia. You will liaise between customers and multiple agency departments to ensure seamless service and proactive marketing of relevant products and services.

Ideal candidates are sociable, sales-minded, and customer-focused, with a willingness to learn and contribute to a collaborative team that values great service and community involvement.