Insurance Account Associate — Growth to Account Manager

State Farm; Conroe (TX); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Matt Springer - State Farm Agent in Conroe, TX is hiring for an Account Representative - State Farm Agent Team Member. This full-time position starts with front desk duties and helping customers with initial needs, offering a clear path to transition into an Account Manager role with greater client-relationship responsibilities.

Ideal candidates enjoy people, are organized and detail-oriented, and seek a career in insurance.

Qualifications

• Strong communication and customer service skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks in a busy office environment.
• Willingness to learn and grow within the insurance industry.
• Property & Casualty license preferred.
• Previous insurance experience will also be considered in place of a license.

Responsibilities

• Greet clients and manage incoming calls, texts, and emails
• Provide excellent customer service and assist with basic service needs
• Initiate conversations with prospective and current customers
• Ask thoughtful, needs-based questions to understand customer situations
• Educate customers on available insurance and financial service products
• Support follow-up on quotes, renewals, and account reviews
• Assist with administrative tasks, data entry, and appointment scheduling

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Learning mindset

Job description

Matt Springer - State Farm Agent in Conroe, TX is hiring for an Account Representative - State Farm Agent Team Member. This full-time position starts with front desk duties and helping customers with initial needs, offering a clear path to transition into an Account Manager role with greater client-relationship responsibilities.

Ideal candidates enjoy people, are organized and detail-oriented, and seek a career in insurance.