Account Representative - State Farm Agent Team Member

Matt Springer - State Farm Insurance Agent

Conroe (TX)

Hybrid

USD 17,000 - 24,000

Full time

11 days ago

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Benefits offered by this job

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Job summary

Matt Springer - State Farm Agent in Conroe, TX is hiring for an Account Representative - State Farm Agent Team Member. This full-time position starts with front desk duties and helping customers with initial needs, offering a clear path to transition into an Account Manager role with greater client-relationship responsibilities.

Ideal candidates enjoy people, are organized and detail-oriented, and seek a career in insurance.

Qualifications

  • Strong communication and customer service skills.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple tasks in a busy office environment.
  • Willingness to learn and grow within the insurance industry.
  • Property & Casualty license preferred.
  • Previous insurance experience will also be considered in place of a license.

Responsibilities

  • Greet clients and manage incoming calls, texts, and emails
  • Provide excellent customer service and assist with basic service needs
  • Initiate conversations with prospective and current customers
  • Ask thoughtful, needs-based questions to understand customer situations
  • Educate customers on available insurance and financial service products
  • Support follow-up on quotes, renewals, and account reviews
  • Assist with administrative tasks, data entry, and appointment scheduling

Skills

Communication
Customer service
Organization
Attention to detail
Multitasking
Learning mindset

Job description

Account Representative - State Farm Agent Team Member

Full Time in Conroe - TX

  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION

As a Account Representative - State Farm Agent Team Member with Matt Springer - State Farm Agent, you will play an important role in supporting the daily operations of our insurance agency while beginning your career in the insurance industry. This is an entry-level opportunity designed for individuals who are eager to learn, develop their skills, and grow into a long-term role within the agency.

In this position, you will begin by managing front desk responsibilities and assisting customers with their initial needs. As you gain experience and industry knowledge, you will have the opportunity to transition into an Account Manager role, where you will take on greater responsibility in supporting client relationships, coverage reviews, and policy servicing.

This role is ideal for someone who enjoys working with people, is organized and detail-oriented, and is interested in building a career in insurance. High performers who demonstrate initiative and strong customer service skills can expect opportunities for advancement within the agency.

RESPONSIBILITIES
  • Greet clients and manage incoming calls, texts, and emails
  • Provide excellent customer service and assist with basic service needs
  • Initiate conversations with prospective and current customers
  • Ask thoughtful, needs-based questions to understand customer situations
  • Educate customers on available insurance and financial service products
  • Support follow-up on quotes, renewals, and account reviews
  • Assist with administrative tasks, data entry, and appointment scheduling
QUALIFICATIONS
  • Strong communication and customer service skills.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple tasks in a busy office environment.
  • Willingness to learn and grow within the insurance industry.
  • Property & Casualty license preferred.
  • Previous insurance experience will also be considered in place of a license.

Compensation $15.00 - $18.00 per hour

Account Representative - State Farm Agent Team Member

Full Time in Conroe - TX

Benefits
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION

As a Account Representative - State Farm Agent Team Member with Matt Springer - State Farm Agent, you will play an important role in supporting the daily operations of our insurance agency while beginning your career in the insurance industry. This is an entry-level opportunity designed for individuals who are eager to learn, develop their skills, and grow into a long-term role within the agency.

In this position, you will begin by managing front desk responsibilities and assisting customers with their initial needs. As you gain experience and industry knowledge, you will have the opportunity to transition into an Account Manager role, where you will take on greater responsibility in supporting client relationships, coverage reviews, and policy servicing.

This role is ideal for someone who enjoys working with people, is organized and detail-oriented, and is interested in building a career in insurance. High performers who demonstrate initiative and strong customer service skills can expect opportunities for advancement within the agency.

RESPONSIBILITIES
  • Greet clients and manage incoming calls, texts, and emails
  • Provide excellent customer service and assist with basic service needs
  • Initiate conversations with prospective and current customers
  • Ask thoughtful, needs-based questions to understand customer situations
  • Educate customers on available insurance and financial service products
  • Support follow-up on quotes, renewals, and account reviews
  • Assist with administrative tasks, data entry, and appointment scheduling
QUALIFICATIONS
  • Strong communication and customer service skills.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple tasks in a busy office environment.
  • Willingness to learn and grow within the insurance industry.
  • Property & Casualty license preferred.
  • Previous insurance experience will also be considered in place of a license.

Compensation $15.00 - $18.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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