Insurance Account Associate | Growth & Flexible Schedule

Kathyschultze; Frederick (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kathy Schultze - State Farm Agent is seeking an Account Associate to support daily operations, nurture customer relationships, and bridge customer needs with agency departments. You will promote relevant products and services to help clients achieve their goals.

The role emphasizes strong service, accurate data handling, and collaborative teamwork within a supportive, growth-oriented office culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Organizational skills

Job description

Kathy Schultze - State Farm Agent is seeking an Account Associate to support daily operations, nurture customer relationships, and bridge customer needs with agency departments. You will promote relevant products and services to help clients achieve their goals.

The role emphasizes strong service, accurate data handling, and collaborative teamwork within a supportive, growth-oriented office culture.