Insurance Account Associate — Growth and Flexible Schedule

Patricia Bryson-Wink - State Farm Agent; Sylva (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Patricia Bryson-Wink - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will nurture relationships, update client data, and liaise with multiple agency departments to deliver tailored protection plans.

The role emphasizes proactive marketing of relevant products, strong client service, and accurate documentation to help customers understand and manage their coverage.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or customer-facing roles is a plus.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Patricia Bryson-Wink - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will nurture relationships, update client data, and liaise with multiple agency departments to deliver tailored protection plans.

The role emphasizes proactive marketing of relevant products, strong client service, and accurate documentation to help customers understand and manage their coverage.