Insurance Account Associate: Growth & Flexible Schedule

Fernanda Macedo - State Farm Agent; Boca Raton (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Group Life Insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Fernanda Macedo - State Farm Agent in Boca Raton is seeking an Account Associate to support daily operations and drive customer success. You will nurture relationships, handle policy changes, and assist customers with inquiries while promoting relevant products and services.

As part of our team, you’ll grow professionally in a friendly, energetic, collaborative culture that values service, reliability, and community involvement, with opportunities for advancement and a flexible schedule.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Bilingual Spanish

Job description

Fernanda Macedo - State Farm Agent in Boca Raton is seeking an Account Associate to support daily operations and drive customer success. You will nurture relationships, handle policy changes, and assist customers with inquiries while promoting relevant products and services.

As part of our team, you’ll grow professionally in a friendly, energetic, collaborative culture that values service, reliability, and community involvement, with opportunities for advancement and a flexible schedule.