Account Associate - State Farm Agent Team Member

Joewatsonsf; Louisville (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Salary plus commission/bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Watson – State Farm Agent is seeking an Account Associate to support our office in Louisville, KY. The role focuses on helping clients manage risks and coordinate insurance and financial services needs, with opportunities to grow through proactive engagement and relationship building.

The position offers a competitive salary ($40,000–$60,000 per year) plus commission/bonus, with a flexible schedule and benefits such as health insurance, Simple IRA, PTO, and training for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Louisville, KY

Compensation: $40,000.00 - $60,000.00 per year

Benefits

• License reimbursement
• Salary plus commission/bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. As an Account Associate – State Farm Agent Team Member for Joe Watson – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

State Farm agents are independent contractors who hire their own employees. State Farm’s employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.