Insurance Account Associate – Growth & Client Success

Christopher Rowe - State Farm Agent; Pottstown (Montgomery County); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Free lunch Fridays

Office promotions

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Christopher Rowe - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process insurance claims while coordinating with underwriters to ensure timely policy issuance.

Join a team-focused environment that values customer service, teamwork, and professional development. The role offers opportunities for advancement and a flexible, supportive work culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Christopher Rowe - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process insurance claims while coordinating with underwriters to ensure timely policy issuance.

Join a team-focused environment that values customer service, teamwork, and professional development. The role offers opportunities for advancement and a flexible, supportive work culture.