Account Associate | Customer-Centric Insurance Team Member

State Farm Agent; Pottstown (Montgomery County); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Free lunch Fridays

State Farm apparel & gear

Office promotions

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Christopher Rowe - State Farm Agent in Pottstown, PA is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services while working in a team-oriented environment that values customer service and community impact.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Christopher Rowe - State Farm Agent in Pottstown, PA is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services while working in a team-oriented environment that values customer service and community impact.