Insurance Account Associate – Growth & Benefits

State Farm Agent; Plano (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission bonus

Advancement opportunities

Paid time off

Health benefits

Career-building experience

Job summary

State Farm Agent Team at Kelly Cook is seeking an Account Associate to deliver exceptional client experiences in Plano, TX. You will support customers with insurance needs, resolve inquiries, and coordinate with agency colleagues to anticipate community requirements.

Ideal candidates are focused on service, communicate clearly, and proactively solve problems while contributing to agency growth and customer satisfaction.

Qualifications

• Customer service mindset with ability to understand client needs.
• Strong communication and relationship-building skills.
• Ability to proactively solve problems and coordinate with team.
• Willingness to learn about insurance products and services.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, policy changes, and billing questions.
• Educate customers about insurance options using a needs-based review.
• Communicate effectively to support agency growth and assist team members.

Skills

Customer service

Need-based communication

Relationship building

Proactive problem solving

Job description

State Farm Agent Team at Kelly Cook is seeking an Account Associate to deliver exceptional client experiences in Plano, TX. You will support customers with insurance needs, resolve inquiries, and coordinate with agency colleagues to anticipate community requirements.

Ideal candidates are focused on service, communicate clearly, and proactively solve problems while contributing to agency growth and customer satisfaction.