Insurance Account Associate — Grow Customer Relationships

Reginald Grace - State Farm Agent; New Orleans (LA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Reginald Grace - State Farm Agent in New Orleans is seeking an Account Associate to support daily operations and nurture customer relationships. You will help grow the office by marketing relevant products and serving as a liaison between customers and agency departments.

The role emphasizes accuracy, strong communication, and a commitment to excellent service, with opportunities for advancement and a balanced schedule in a local team focused on long-term careers.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Job description

Reginald Grace - State Farm Agent in New Orleans is seeking an Account Associate to support daily operations and nurture customer relationships. You will help grow the office by marketing relevant products and serving as a liaison between customers and agency departments.

The role emphasizes accuracy, strong communication, and a commitment to excellent service, with opportunities for advancement and a balanced schedule in a local team focused on long-term careers.