Insurance Account Associate: Customer Success & Claims

Blake Johnson - State Farm Agent; Carencro (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Blake Johnson - State Farm Agent in Carencro, Louisiana is seeking an Account Associate to enhance customer relationships and facilitate daily operations. The position involves managing customer accounts, assisting with policy inquiries, and processing claims, ensuring customer satisfaction at all times.

The successful candidate will possess strong organizational and communication skills and preferably previous experience in insurance. Benefits include competitive salary, flexible schedule, and health insurance.

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Blake Johnson - State Farm Agent in Carencro, Louisiana is seeking an Account Associate to enhance customer relationships and facilitate daily operations. The position involves managing customer accounts, assisting with policy inquiries, and processing claims, ensuring customer satisfaction at all times.

The successful candidate will possess strong organizational and communication skills and preferably previous experience in insurance. Benefits include competitive salary, flexible schedule, and health insurance.