Insurance Account Associate - Client Relations & Growth

State Farm; Pearl City (HI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

SIMPLE IRA

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

State Farm Agent Team in Pearl City, HI is looking for an Account Associate to support daily operations, manage client accounts, and help grow the agency. You will work closely with customers to assist with policy changes and inquiries, and you will coordinate with underwriters to ensure timely policy issuance.

A friendly, sales-minded professional with strong communication is valued as you help clients achieve their insurance and financial goals.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Detail oriented with strong work ethic
• Ability to multi-task and follow up for Quality control and Excellent customer service delivery
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Build Trust with Customers through Reliable Quality service
• Help Agency achieve Growth Goals by focusing on customer needs and providing solutions for customers
• Assist customer inquiries in person, over the phone, via email, and text message.
• Money Handling, taking customer payments.

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Job description

State Farm Agent Team in Pearl City, HI is looking for an Account Associate to support daily operations, manage client accounts, and help grow the agency. You will work closely with customers to assist with policy changes and inquiries, and you will coordinate with underwriters to ensure timely policy issuance.

A friendly, sales-minded professional with strong communication is valued as you help clients achieve their insurance and financial goals.